POLICIES & GENERAL INFORMATION

LAT has two distribution centers, located in Ball Ground, GA and Reno, NV that offer same-day shipping for all orders placed before the cut-off time. Pick-up orders are ready three hours after the order is placed.

1-800-414-5650

TELEPHONE HOURS
Ball Ground, GA
Monday through Friday - 8:00 a.m. - 7:00 p.m. ET

Reno, NV
Monday through Friday - 8:00 a.m. - 4:00 p.m. PST

Visit Our Web www.latapparel.com to place orders 24/7.

SHIPPING
Ball Ground, GA
All non-truck orders placed before 4 p.m. (ET) will be shipped the same day FOB from our Ball Ground, GA warehouse. Orders received after 4 p.m Eastern Time will be shipped the following business day.

Reno, NV
All orders placed before 4 p.m. (PST) will be shipped the same day FOB from our Reno, NV warehouse. Orders received after 4 p.m Pacific Standard Time will be shipped the following business day.

Freight,handling and insurance charges will be added to the invoice. UPS Next-day and 2nd-day air shipments are available upon customer request. UPS hundredweight service is available on large shipments. Orders shipped via FedEx, airfreight, truck line, or other methods, per customer request, are subject to restrictions. LAT Apparel shall not be liable for any delay in the delivery or shipment of goods, or for any damages suffered by reason of such delay or damaged caused by freight handling. LAT Apparel also reserves the right to modify shipment cut-off times and to select alternate carriers.

PICK UP ORDERS
Ball Ground, GA
Our Pick-up hours are 8:30 a.m. - 5:00 p.m ET. Monday - Friday. Please allow 3 hours from the time you place your order.

Reno, NV
Our Pick-up hours are 8:30 a.m. - 5:00 p.m PST. Monday - Friday. Please allow 3 hours from the time you place your order.

BACK ORDERS
Out-of-stock items will be back-ordered upon customer request. We will attempt to notify you if any item on your order is not in stock or if there is a shortage with your order.

DIRECTIONS
CORPORATE OFFICE AND BALL GROUND DISTRIBUTION CENTER
LAT Apparel
137 Leo Taylor Lane Ball Ground, GA 30107

RENO DISTRIBUTION CENTER
2070 Brierley Way Sparks, NV 89434

RETURNED CHECKS
Unfortunately, we receive an occasional NSF check. If this happens, our maximum returned check charge is $35.00.

IN-HOUSE CREDIT TERMS
Open terms are granted to customers with exceptional sales histories and excellent credit references. Financial statements may be required. Open terms are net from the date of invoice. A finance charge of 1.25% per month (15% per annum) will be charged on balances that extend beyond the established terms. We reserve the right to revoke credit terms. To obtain terms, request an application from your customer service representative or the credit department, or click here to download our Credit Application.

CREDIT CARDS
We accept American Express, Visa and Mastercard.

If you have any questions regarding payment terms, contact our credit department at 800-414-5650.

CLAIMS AND RETURNS
If you have a problem or discrepancy with an order, contact our customer service department at 800-414-5650. Please have your invoice when you call.

• All closeout and special sales final.
• Absolutely NO returns on printed, washed, or decorated merchandise. Garments must be inspected before printing.
• All claims expire in 30 days and will be automatically cancelled if goods are not received prior to that 30 day period.
• Credit will be issued only for goods received that are listed on the claim form, unless there is prior notification of changes.
• No cash refunds.
• All returns subject to a 15% restocking charge in addition to freight and COD charges.
• All unclaimed or refused COD shipments are subject to a 15% restocking charge, in addition to freight and COD charges.
• No returns will be accepted by our warehouse without a valid return authorization number issued by your customer service representative.
• Defective merchandise must return to us with a piece of tape indicating the location of the flaw.
• Availability of merchandise is subject to change or discontinued without notice.
• LAT Apparel reserves the right to change any of the above policies and procedures at any time without prior notice.
• All rights of the parties in connection with the purchase of goods from LAT Apparel shall be governed exclusively by the laws of the state of Georgia.

SALES TAX
We are required by law to collect sales taxes on the sale of all goods, unless we have a properly complete and signed Sales Tax Exemption Certificate.

TRANSPARENCY IN COVERAGE

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.